Terms of Shipment

1. How long does it take to receive my product?

• Our artist will complete the facial proofing within 24 hours.

Please note:

If any modifications are required, please reply within 48 hours, or we will assume no changes are needed and continue with production.
The delivery date of the bobblehead is directly affected by the number of changes you may request.

2. Can I change the destination country of my order?

Once your order has been sent out, you may not change your shipping address.

3. How much is shipping?

Standard Shipping: 10-15 business days $12.95 (Free on orders over $129)
Fast Shipping: 4-6 business days
0.0 kg – 1.2 kg $25.95
1.21 kg – 2.4 kg $35
2.41 kg – 3.6 kg $45
……

4. How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 15 business days to process before they are shipped due to the customized nature of the products. Once you have received this email, please allow 24-48 hours for your tracking number to be updated.

Please keep in mind that delivery dates may change due to inclement weather conditions or holidays.

5. Do you ship internationally?

Yes, we happily fulfill international orders! Our production time will be the same, but shipping costs vary depending on where the order is being shipped. Additionally, customs tax may apply depending on your home country, in addition to the shipping cost.

Please note:
If your personalized product was remade, your order may be delayed. Only items that pass the quality inspection process will be sent out, as we aim to provide you with a perfect gift.
At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
Expedited shipping is not available for P.O. Box shipping addresses.
We do not offer overnight shipping.